Frequently Asked Questions
Q: What are the office hours?
A: Monday 8:00am - 5:00pm
Tuesday 8:00am - 5:00pm
Wednesday 8:00am - 5:00pm
Thursday 8:00am - 5:00pm
Friday 8:00am - 5:00pm
Q: How do I make an appointment?
A: Please call our office at (407) 730-8970
Q: Are you accepting new patients?
A: Yes! We are accepting new patients every day. Please call today to schedule your first appointment.
Q: What is HAVC’s appointment policy?
A: We understand that life happens, and things come up. To help with this, we contact our patients 48 hours in advance to confirm appointments for enough notice. There are standard cancellation fees of $75.00 if an appointment is not cancelled within 24 hours of the original time.
Q: How many locations does HAVC have?
A: We have four convenient locations to help serve you! Orlando, Waterford Lakes, Kissimmee, and Longwood:
Orlando: 1277 N Semoran Boulevard, Suite 101 Orlando, FL 32807
Waterford Lakes: 11309 Lake Underhill Rd, Suite 101, Orlando, FL 32825
Kissimmee: 908 West Magnolia Street, Kissimmee, FL 34741
Longwood: 1385 West State Road 434, Suite 206, Longwood, FL 32750
Q: Does HAVC accept my insurance plan?
A: Yes, we accept almost all insurance plans. Questions about the type of plan, or unsure about something? Give us a call and we will help!
- Complete Health (FHHS)
- Florida Hospital Healthcare
- Freedom Health/ Optimum
- Health Choice
- Health Options
- Humana Medicare
- PPO Next (PHHS)
- Preferred Care Partners
- Private Healthcare Systems (PHCS)
- Simply Health Plans
- Sunshine State
- United Health Care
- Medicaid HMO
Q: Do I have to bring my medical records with me or will HAVC request them?
A: We ask that patients bring their records with them to their first appointment, however if you would like another option you can download our medical release form to fill out and submit. Download the form by clicking here.
Q: What should I bring to my first appointment?
A: We request that you bring the following to your first appointment:
- Insurance card
- Identification card
- Current list of medications
- Medical Records
Q: Does HAVC see children?
A: HAVC currently treats patients 18 years or older.
Q: How can I contact HAVC?
A: You may contact us by phone, FAX or email. Here’s our contact info:
Phone: (407) 730-8970
FAX: (407) 730-8971
Email: [email protected]